Tag Archives: rant

Feedback on Changes to Checkout Desk at North York Central Library

I wanted to share some feedback regarding the checkout desk construction I noticed on Friday at North York Central Library.  It might only apply to us, but I imagine others who checkout large # of items (kids books?) and those in wheelchairs might also be affected.

Of all the checkout locations available, there is only one I’m comfortable using and it has been altered.  It is only one of two that is low enough for the kids to participate in, and is the only one with enough space to handle the high-volume of items we typically have.  The extra wood-type level that has been added to the front section of the circle area prevents me from sliding our piles along the counter as we are checking out.  Days when we have 20 or 30 items (picture books for the win!) it is rather involved to pile 8 or 10 on the RFID reader, move that pile over, repeat two or more times, then sort the items so they can then fit well into our bags.  The extra bevel prevents the sliding (need to slide far enough away that it doesn’t get picked up again by a switch in card), and I suspect whatever is going to be installed on that space will limit any piling and sorting area.

I imagine that checkout spot is also the designated wheelchair checkout spot and I can’t speak for them but I imagine it might be an issue too, though not as much because there is no knee space in the section covered by the new block.

Plus to me, the aesthetic of the mixed materials (the stone type desk, topped with the almost matching colour non-stone) doesn’t convey the library as a place of culture and high standards I imagine it to be.

I understand we are an extreme user, and you can’t always take these edge cases into account when extending and improving things for the majority of patrons, but I wanted to share my feedback.

Thank you for your consideration.

[[ A note I sent to the circulation head at my local library ]]

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Today’s Toronto Public Library Catalogue failures

I’m tempted to start a series of posts on this topic: Toronto Public Library Catalogue failures.  What errors in cataloguing do I discover when using the library today?

Today I wanted to put a hold on one of our favourite books, LIBRARY LION by Michelle Knudsen.  The library’s system appeared to no longer carry the title (only an audio book version, and a reference copy).  We managed to find it during our visit though, checked it out and from my lists of checked out materials it gives me the link to the holding.  The link points to an event for Chinese Folk Dance happening in May.  Fail.

We also read a great children’s book by Neil Gaiman today and I wanted to find it again so I looked through all Neil Gaiman’s children’s books and it wasn’t in the list.  Odd.  I managed to remember part of the name, and found the book with a different search: BLUEBERRY GIRL.  I wonder why it’s not listed as a children’s book, and if he has done other children’s books that I won’t be able to discover too?

To round things out, earlier in the week I had read the amazing SUMMIT OF THE GODS Volume 1 and wanted to get the next volume.  I was on the record for the book already so I clicked through to the author, Baku, Yumemakura., but this was the only book they had.  I figured the subsequent volume wasn’t out yet, or hadn’t been acquired and was going to end my journey there when I had a feeling to try something else.  I went through via the illustrator instead and there it was, Volume 2!  With a duplicate entry for the author (one with birth year, one without).  A fault of the MARC record, or lazy cataloguers?